Corporate Delivery & Dispatch Information

Shipping options and delivery support.

What corporate delivery options do you offer?

We have a range of delivery options to suit your needs ...

What is a "Preferred Dispatch Week"?

Available exclusively through our Corporate Ordering Platform, you can select your preferred dispatch week at ...

When will my corporate order be dispatched?

The dispatch time for Corporate orders varies depending on the type of order placed and the time of year ...

When will my corporate order be delivered?

Delivery timeframes vary depending on the destination. As a general guide, please allow the following timeframes ...

What information do I need to include if I am shipping to a business?

To ensure a successful delivery, please make sure to include the following information ...

How do I ensure smooth delivery when sending multiple hampers to one address?

When sending multiple hampers to the same address, please fill in the "Attention Delivery" field with a contact or department name (e.g., "Reception" or "Concierge") to streamline delivery. If this field is left blank, our system will use the first r

What should I do if I entered the wrong delivery address?

If your order hasn't been shipped yet, please contact us as soon as possible with the correct address and we'll update it for you. If your order is already on its way, we will do our best to assist. We can request our courier partner to return the or

How do I track my corporate order?

You can track your order by logging into your Corporate Account and navigating to Saved & Past Orders. Additionally ...

What information do you need for a bulk order?

Starting from 20+ hampers to one address in metro-areas, your order may qualify for bulk delivery. Our team will ...

Can I ship my corporate order to New Zealand (NZ)?

All New Zealand orders must be placed directly through our main website ...