What information do I need to include when shipping to a business?Updated 10 days ago

When sending hampers to a business address, it’s important to include all required delivery details to ensure a smooth and successful delivery. Missing or incomplete fields can cause delays or failed deliveries, so please double-check the information before submitting your order.

Here's a little more detail on the most frequently missed, or questioned, order fields - 

Recipient Name

This information will show on the shipping label only. This is a required field and is an important part of the delivery process.

Attention Delivery

Please complete this field with a contact or department name. For multiple hampers to one address, enter a generic contact like "Reception" or "Concierge" to streamline delivery.

Company Name

Make sure to include the company name in the delivery address.

Street Address 1 Field

This field must be completed with the relevant details, such as "Level 4, 123 John Street." Our system groups orders based on this field, so it's crucial to fill it out correctly when levels or specific locations are involved.

Delivery Instructions

If applicable, include suite numbers, level numbers or specific department information in the delivery instructions.

The example consignment below shows how the shipping label may appear, with callouts indicating where the Recipient and Attention To fields are displayed.

If you’re unsure about any delivery details or would like to confirm your information before dispatch, our Corporate Team is happy to assist: Who do I contact for assistance with my corporate order?