Before Ordering
Website support and checkout assistance.
How do I place an order?
The fastest and easiest way to place an order for The Hamper Emporium is through our ...
Can I place an order from outside Australia?
We accept orders from anywhere in the world and offer a variety of payment options - you ...
Can I ship to multiple addresses?
We offer a convenient option for those looking to order from our hamper range and ship to multiple addresses ...
Why can I not confirm my order?
There could be a number of reasons as to why an order cannot be confirmed, most often it means that ...
Can I add a gift card and message to my order?
Simply add your chosen hampers to cart and you will be prompted to add a card and message to your order before ...
Does my card message have to be typed in English?
We are proud to support a variety of languages and even some emoticons! Please note however, that ...
Why can I not select my required suburb?
Sometimes even the best of us can enter incorrect information and mis-typing a postcode is one of the easiest ways to ...
Why can I not select a preferred date?
We offer preferred delivery dates in some areas, but not everywhere. Available delivery options depend on ...
Why are there no shipping options available?
Each order requires a shipping method to be selected before being completed. Certain conditions apply for ...