Firstly, please accept our sincerest apologies!
In the event that your hamper arrives with an item missing, please contact us as soon as possible with your order number. We will provide instructions on how to send through photos of the hamper exactly as it was received to our Customer Service Team. Please include information on whether or not you will require a replacement and when this is required by.
We will happily replace the missing item or issue a partial refund to find the best solution to resolve the issue for you.