Please accept our most sincere apology!
In the event that your hamper arrives but it is not the one that you ordered, please contact us as soon as possible. We will provide instructions on how to send through photos of the hamper exactly as it was received to our Customer Service Team. Please include information on whether or not you will require a replacement and when this is required by.
We will happily replace, exchange, or issue a credit or refund depending on the situation and how you wish to resolve the issue.
If it is necessary for the product to be sent back to us we will email you a return label to cover the cost of the shipping.